610-334-5141 

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    Frequently Asked Questions

    Wholesale Tax Exempt Certificates-  use these links to properly complete your tax
     exempt forms for when you go to bead shows.  I can't just accept your Sales Tax License. 
     Print a few and carry them with you.  It saves time at checkout.  And I need them for each show -
     my filing system is not sophisticated enough to go by names or years or dates.
     NJ    http://www.state.nj.us/treasury/taxation/pdf/other_forms/sales/st3.pdf
     NY    http://www.tax.state.ny.us/pdf/1999/fillin/st/st120_699_fill_in.pdf
     PA   http://www.revenue.state.pa.us/revenue/lib/revenue/rev-1220_fillin.pdf
     MA
        

When will I receive my order??? Orders are generally shipped within a day if we receive the order by noon.  If we are at a bead show, the order might be delayed a few days and I apologize for that.
 

What type of payment do you accept?  The shopping cart uses paypal, however, you do not need a paypal account to use it.  Just click "no paypal account" and you can then enter your credit card.

Can I pay by check?  We will take written orders and checks via snail mail.  Be sure your item description is as clear as possible.  Your order will be shipped once the check clears.

       * Please write your phone number on the order in case we have any questions. 

What is the shipping?  First Class Priority Mail - $5 flat charge.  If there is a larger package, we may send UPS.  If you need it real soon – call me. If you supply the wrong address, there will be additional charges to reship the package.

What is your return policy?  If you are not satisfied with an item, call us for an authorization number.  All returns must be made within 10 days after receiving the item. 

Backorders?  No backorders- well, technically, if I know something is coming in - I will backorder it for a
few days. 

How do I finish off elastic cord.  If making any bracelet with 2 strands, like the leather ones, start by using a bead that will fit 4 strands (most likely a 12mm stone bead or 12mm ceramic bead).  String the bead and center it on your elastic (you won't need to cut the elastic in 2 pieces).  start your design.  When you get to the desired length, take one strand and bring it thru one side of the large bead and take the other strand thru the other side.  Pull taught and taking both strands in one hand, tie a knot and if you prefer, tie another knot over that one.  fire the very ends to prevent fraying.  Turn the bracelet inside out so that the knot is on the inside. 

To make a power bracelet- string your desired beads, you will need one bead that fits 2 strands at the one end.  Take the other end of the strand and string it thru this bead and pull both stands (that bead should not be centered)  Take another bead (I usually use a metal oblong shape) and string both of the strands thru that one and then finish with a knot or two.  Fire the ends!

I always tie knots holding both strands in one hand, that way your strands are always pointing the same way.